EGAKU Lab Privacy Policy

This Privacy Policy (the “Privacy Policy” or “Policy”) describes the types of information EGAKU Lab, operated by EDENAI株式会社 (“EGAKU Lab,” “we,” “our,” or “us”) collect and process from and about you.

Except as described below, the Policy applies to all websites, mobile applications, and any other electronic/digital products or other services that are made available by EGAKU Lab and that link to this Policy, and our offline services (collectively, the “Services”).

Undefined capitalized terms used in this Policy have the meaning set forth in the applicable terms of service governing your use of the Services.

1. Information We Collect

When you access or otherwise use our Services, we collect information from you. The types of information we collect depend on how you use our Services. Please note that we need certain types of information to provide the services to you. If you do not provide us with such information, or if you ask us to delete that information, you may no longer be able to access or use certain Services. The information we collect includes data you directly provide to us, data we obtain automatically from your interactions with our Services, and data we obtain from other sources.

Information you provide directly to us.

We collect information directly from you. For example, you provide us with information when you use the Services, communicate with us, register for an account, subscribe to our blog or newsletters, or participate in our community, social media discussions, or promotions. Information you provide directly to us may concern you and others and may include:

• Identifiers, such as your name, email address, phone number, display name, or username;
• Demographic information, such as your date of birth and general geolocation information;
• Interests, such as categories like “Sports” or “Writing;”
• Inferences, such as preferences based on account settings or feedback on the Services;
• Financial information, such as payment information and other information collected through our payment processing vendors;
• Commercial information, such as purchases and transaction history;
• User content you submit, such as messages, posted images or videos, biography descriptions, and shared materials;
• Contents of communications with us, such as customer support messages.

Information you provide directly to us might also include information that may be treated as sensitive under applicable laws, such as login credentials, personal communications received or sent using our Services, or other information about yourself that you choose to provide when using our Services. Sensitive personal information is not required or necessary to use the Services — please do not include any sensitive personal information in your interactions with us or the Services.

Information we collect about your use of the Services.

We and our third-party providers, which include advertising and analytics providers and other service providers, use cookies, web beacons, and other tracking technologies to collect information about your use of the Services. Please note that the specific tracking technologies and third-party providers may vary depending on where you are located and whether you access the Services via our websites or mobile applications. For more information about these technologies, please refer to this Policy.

As described further in this Policy, we use these technologies to collect and analyze device, Internet, and other electronic network activity information including information about your computer or device (e.g., device type; browser type; ISP or operating system; IP address; device identifiers; version of our Services you are using); information about how you use and interact with the Services (e.g., domain name; access time; referring or exit pages; page views; Service-related identifiers such as User ID, Session ID, etc.; and actions taken within the Services); and geolocation data.

Information we collect from other sources.

We may also collect information from other sources, such as when you are referred to us by another user. In this context, we may receive your name and contact details. We may also receive information from third-party platforms, for example, such as when you interact with our ads on other platforms like YouTube, TikTok, or Reddit, or when you interact with our social media profiles on platforms like Facebook, Instagram, or Discord. Information we collect in this context includes information about how you interacted with our ads or the third-party platform; information about your device; demographic information (e.g., age, interests); and geolocation data.

We also collect information when you connect to your account using an account maintained by a third party, such as a social media account (“Third-Party Account”). The Services collect information about you from your Third-Party Accounts in accordance with your permissions. When you connect to us or log in through a Third-Party Account, we receive information from that third party identifying your account. Connecting your account to a Third-Party Account is completely optional, and you will have the opportunity to grant permission when you attempt to connect. You can revoke permission by logging into the Third-Party Account and disconnecting EGAKU Lab from there. Please note that if you revoke permission for a Third-Party Account, we may retain the information we collected previously from the Third-Party Account provider.

We also collect information that is available on the Internet or from other publicly available sources to evaluate and improve our Services.

2. How We Use the Information We Collect

We use information for the following purposes:

• Provide, administer, and operate the Services and our business;
• Generate and analyze inferences about use of the Services, such as your preferences and interests and trends about our Services;
• Tailor the Services to your preferences and interests;
• Evaluate the success of advertising campaigns;
• Communicate with you, including to inform you about features or aspects of the Services we believe might be of interest to you;
• Communicate with you about changes to our terms, conditions, or policies; or to respond to your inquiries, comments, feedback, or questions;
• Analyze, maintain, improve, modify, customize, and measure the Services;
• Develop new features, programs, and services;
• Provide advertising and recruit new users, including provision of tailored advertising;
• Authenticate your account credentials and help protect the security of your account;
• Process payments;
• Detect and prevent fraud, criminal activity, or misuse of our Service, and to maintain the security of our IT systems, architecture, assets, customers, and networks; and
• Comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other parties.

We combine information that we collect through the Services with information that we obtain from other sources. We may also aggregate or anonymize information collected through the Services and use and disclose such data for a number of purposes, including for research and marketing purposes.

3. When We Disclose the Information We Collect

We disclose information in any of the following circumstances:

• Affiliates. We disclose information to our affiliates and subsidiaries, who may use the information consistent with this Policy.
• Vendors and Service Providers. We disclose information to employees, consultants, service providers, and other vendors who need access to carry out work or perform services on our behalf, such as data storage, payment, technology support, customer service, analytics, fraud prevention, legal services, and marketing and advertising.
• Safety and Protection. We may disclose certain information if we believe in good faith that doing so is necessary or appropriate to protect or defend EGAKU Lab or other parties, or to protect the rights, property or personal safety of EGAKU Lab, our agents and affiliates, our employees, users and/or the public.
• Advertising and Analytics. We may disclose personal information to advertising and analytics providers in connection with the provision of tailored advertising and analytics services.
• Legal Requirements. We may disclose certain information to comply with any law enforcement, legal, or regulatory process, such as to respond to a warrant, subpoena, court order, or other applicable laws and regulations.
• Business Transfers. We may disclose certain information in connection with or during negotiations or closing of any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Other Disclosures with Consent or at Your Direction. We might make additional disclosures of your information to third parties when you direct us to do so.

4. Your Choices

We offer you certain choices regarding the collection, use, and disclosure of your personal information.

Marketing communications. You can unsubscribe from marketing emails by following the directions in those emails. Please note that if you unsubscribe from marketing emails, we may still send you administrative emails regarding the Services.

Rights to information about you. Depending on where you live and subject to applicable exceptions under local law, you may have rights to request information about our processing, access a copy of certain information, object to processing, update or correct information, request deletion, restrict processing, request data portability, and withdraw consent. Please note that certain information may be exempt from such requests under applicable law.

If you would like information regarding your rights or would like to exercise any rights you may have under applicable law, contact us at info@edenai.jp. To protect your privacy and security, we take reasonable steps to verify your identity and requests before granting such requests.

5. Children’s Privacy

The Services are not designed for minors under 13, and our Terms of Service prohibit use by anyone under 13.

6. Data Retention

We keep your information for the time necessary for the purposes for which it is processed or as otherwise described at the time the information is collected, unless a shorter retention period is required by law. We may also retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Links to Third Party Websites

The Services may contain links to third-party websites or services. We are not responsible for the content or practices of those websites or services. We urge you to read the privacy and security policies of these third parties before providing information to them.

8. Changes to this Policy

We may update this Policy from time to time. We will indicate the date of the most recent update in this Policy. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements such as by email or prominent posting on our website. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Policy.

9. Contact Us

If you have any questions about our Privacy Policy or information practices, please email us at info@edenai.jp.